Before you start
Does it work without internet?
Yes. CafeTimer bills sessions, tracks tables and totals tabs fully offline. When you're back online it syncs to the cloud automatically. You never lose a session.
Do I need special hardware?
No. It runs on any Windows PC or laptop at the counter. A receipt printer is optional.
Who owns my sales and member data?
You do. Your data stays on your machine and in your private cloud space. We never sell or share it and you can export it anytime.
I'm coming from paper. Is there anything to migrate?
Nothing. Add your stations and members in a few minutes and start billing. Import help is included on the Cloud plan.
Is there a free version?
Yes. The Free plan runs up to 2 stations with 2 members, no card required. Move to Local or Cloud as you grow.
How does station-based pricing work?
Your plan is set by how many stations you bill at once: consoles, tables, anything charged by time. You only move up a tier when you add stations and every module is included at every tier.
What support do I get?
Email support on every plan, with priority support and dedicated onboarding on Cloud.
How are updates delivered?
Updates download in the background and apply on restart. Your data and settings are never touched.